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michelin® Agilis® Crossclimate® C-MEtric

Michelin issues voluntary recall for Agilis® CrossClimate® C-Metric tires sold in the U.S. and Canada.

Michelin North America, Inc. and Michelin North America (Canada), Inc. are voluntarily recalling MICHELIN® Agilis® CrossClimate® C-Metric tires, in sizes 185/60R15C, 195/75R16C, 205/65R15C, 205/75R16C, 225/75R16C, 235/65R16C. These tires are marked with the Alpine Symbol1, but do not meet the traction requirements for snow tires. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles” and Canadian Technical Standards Document (TSD) 139.

Agilis® CrossClimate® C-Metric sizes are commercial service heavy duty light truck tires, with a design that differs from the Agilis® CrossClimate® LT-Metric design. The LT-Metric tire design meets the requirement for the Alpine Symbol and all LT-Metric sizes are qualified for severe snow service. Additionally, the CrossClimate® and CrossClimate® 2 passenger and SUV tire lines are not affected by this recall.

c metric w alpine 2

Voluntary Recall Process - Frequently Asked Questions (FAQ)

What MICHELIN® Agilis® CrossClimate® tires are involved in the voluntary recall?

Agilis® CrossClimate® C-Metric tires, sizes 185/60R15C, 195/75R16C, 205/65R15C, 205/75R16C, 225/75R16C, 235/65R16C.

agilis crossclimate c metric voluntary recall skus UPDATED

Are other MICHELIN® CrossClimate® tire lines affected?

No. Agilis® CrossClimate® C-Metric sizes are commercial service heavy duty light truck tires, with a design that differs from the Agilis® CrossClimate® LT-Metric design. The LT-Metric tire design meets the requirement for the Alpine Symbol and all LT-Metric sizes are qualified for severe snow service. Additionally, the CrossClimate® and CrossClimate® 2 passenger and SUV tire lines are not affected by this recall.

What types of vehicles typically use/have these tires?

Ford Transit®, RAM ProMaster®, Volkswagen Crafter, Nissan NV200, Chevrolet City Express, Mercedes-Benz® Sprinter

Are the recalled tires on any original equipment fitments?

No, these are replacement tires.

Why are we issuing a recall?

The subject tires do not comply with federal regulation - they are marked with the Alpine Symbol* but do not meet the snow traction requirement for this standard.

*The Alpine Symbol is depicted by a snowflake inside a three peaked mountain outline, often referred to as the “Three Peak Mountain Snowflake” or “3PMSF.”

When will Michelin have replacement tires available?
  • Consistent with our replacement plan, Michelin recommends exchanging these tires.
  • Michelin is diligently working on a remedy, which will be included in the owner notification letter that will be sent in June 2023.
If Michelin tires aren’t available what other brands and products are approved for replacement?

Michelin is diligently working on a remedy, which will be included in the owner notification letter that will be sent in June 2023.

How will Michelin identify consumers who purchased affected tires and notify them of the voluntary recall?

Per the Voluntary Recall Notice to Dealers that was released:

"Michelin is required to contact by mail all Tire Owners known to have purchased a tire subject to recall and requests that the Dealer provide Michelin Consumer Care with a list of Tire Owners that purchased affected tires."

What if I still have questions?

Please contact Michelin Consumer Care at 1-888-971-3801.

1The Alpine Symbol is defined in NHTSA safety regulation FMVSS 139, S3 and S5.5(i). It is depicted by a snowflake inside a three peaked mountain outline, often referred to as the “Three Peak Mountain Snowflake” or “3PMSF”.

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