Take advantage of direct access to diesel technicians, available 24/7

• Road Repair
• Lockouts
• Fuel delivery
• Lights
• Pull or jump-starts
• Brake repair
• Suspension repair
• VMRS*

*Vehicle Maintenance Reporting Standards is the industry standard coding convention for equipment cost reporting. VMRS reports (only for mechanical services) are available at michelinb2b.com.

We provide access to towing from a trusted Michelin partner.

• Light, medium, and heavy-duty towing
• Rotators
• Lowboys
• Abandoned truck secure, store and clean
• Secured storage
• Winching

Event monitoring - follow every breakdown with real-time dispatch screen views. No matter where you are, LiveTrack can take you there virtually.

• Sit in the dispatcher's seat
• See everything as it happens
• No more waiting until after service is completed
• Have confidence in your ETA to share with YOUR customer

If you have a mobile phone or computer, you can access pictures of your serviced tires. No more questions. 100% proof of product and service.

• Pictures included*
• Know the right service was done
• See tire damage
• Photos are taken at the site of the breakdown and geocoded.

*Pictures only available when service is performed by a MICHELIN^® Commercial Service Network Dealer (MCSN).

Access details of your service call history through case-specific online reports for tire service, mechanical and towing.

• Status
• Vehicle number
• ETA and roll-time
• Event records, details and transcripts
• Email notification of service completion
• Events by servicing dealer
• FIXPIX images