Blue cab semi truck with hood open for repairs

Oncall Mechanical Services picture of broken down semi truck

 

ONcall mechanical

Fast, Reliable Roadside Repairs for Light Mechanical Breakdowns

 

 

Nationwide Emergency Roadside Mechanical Support

When your vehicle breaks down, Michelin ONCall Mechanical delivers fast, professional emergency service—24/7/365. Our coast-to-coast service network, powered by a partnership with FleetNet America, ensures you get the support you need, when and where you need it. From fuel delivery to brake repairs, our goal is to reduce downtime and get your fleet moving again.

Blue texture background with picture on right of a technician working on the wiring of a semi truck with red cab

Michelin Oncall Mechanical Services Banner

What’s Included in ONCall Mechanical

Light Mechanical Services Performed On-Site:

  • Roadside mechanical repair

  • Battery jump-start or replacement

  • Lockouts

  • Fuel delivery

  • Brake and suspension repair

  • Light system and electrical repairs

  • Pull or jump starts

  • Simple winchouts

  • Towing (when required)

Emergency Response in Four Steps

Request Roadside Help

Icon in blue of mobile phone and desktop computer

Ways to reach out icon

Call 1-800-TIRE-911 or submit a request through the app or website

Event Triage

Icon in blue of person with phone headset and wrench on shirt to signify mechanic

Mechanic dispatch icon

A trained mechanic reviews the event and dispatches the right service provider

Real-Time Updates

Icon in blue of clock with circular arrow around it for real time updates

Real time tracking icon

Service providers offer updates every step of the way - from enroute to completion

Digital Invoice + Reporting

Blue icon of paper depicting graphs and charts for performance analytics

Report and Performance Icon

Simplified billing with accurate invoice processing and actionable data insights

Split image of blue cab semi being towed on the left and right is blue gradient background

Semi truck being towed with blue background to the right

ONCall Mechanical Just Got Better

  • 65,000+ Mechanical Service Points
  • Expanded service provider network offering coast-to-coast coverage
  • Electronic Service Dispatch
  • Improved ETA vs ATA metrics
  • Enhanced call center with 24/7/365 availability

 

With ONCall Mechanical, fleets gain peace of mind knowing every breakdown is handled with transparency, speed, and consistency.

We Make It Easy to Reach Us

A truck driver sitting on the edge of his semi truck cab looking at a cell phone in his hand

By Phone

Call 1-800-TIRE-911 (1-800-847-911)

A cutout of a mobile phone with the screen showing a page from Michelin's new ONCall mobile app

On Our Mobile App

Submit your event through the new Michelin ONCall mobile app

Blue cog design in the center with API written and branches coming out from it

Via API

Connect your system to Michelin ONCall to easily share data for faster dispatch

Screen of the LiveTrack website dashboard showing the status of different ONCall events placed

Using LiveTrack Website

Log on to the web-based platform to submit and track the service event

Big rig American bonnet powerful red semi truck with refrigerated semi trailer with refrigerator unit for cooling trailer inside space transporting commercial cargo on flat road in Utah

Freight truck on road

Big rig American bonnet powerful red semi truck with refrigerated semi trailer with refrigerator unit for cooling trailer inside space transporting commercial cargo on flat road in Utah

Request More Information

Learn more about Michelin ONCall Mechanical or get started today by entering your information below.

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